Introduction
The Privacy Policy of Ecomewise Innovations, operated and managed by ECOMEWISE INNOVATIONS PRIVATE LIMITED, outlines in detail how personal information is collected, managed, and used whenever you browse our platform or engage with our services. Please note, this policy applies solely to Ecomewise Innovations and does not extend to third-party sites linked from our platform or businesses displayed through it.
In this document, references to “we,” “our,” or “us” indicate Ecomewise Innovations, while “you,” “your,” “user,” or “users” refer to individuals who visit or interact with the platform. If you do not accept the practices described here, you are advised to discontinue further use of Ecomewise Innovations.
This Privacy Policy must be read alongside our Terms and Conditions, as both together define the rules and framework of using the platform.
Information We Collect
When you interact with our services, we gather different types of data to ensure safe transactions, comply with regulations, and create a better experience.
We may collect identifiable details such as your full name, phone number, email address, residential address, and where required by law, government-issued identification (e.g., PAN, Aadhaar) for KYC (Know Your Customer) verification.
For payment processing and financial services, we also gather financial information such as your bank account details, debit or credit card information, UPI ID, and billing records. Transaction data is stored to meet legal requirements and provide customer assistance.
To protect the system and improve performance, we collect technical information like your IP address, browser type and version, device model, operating system, and server logs that record timestamps and activities. We may also track referral sources and clickstream patterns to understand user engagement.
Cookies and similar tools may be used to manage sessions, store preferences, and enhance functionality. They also play a role in fraud prevention and analytical reporting.
How We Use Your Information
We never sell, trade, or lease your personal information to outside marketers. Your data may, however, be shared with trusted third parties under specific circumstances.
The information collected is used for:
How We Share Your Information
We do not sell or rent your data. Information may be shared in the following cases:
Data Retention Policy
We retain personal and transactional data only for as long as it is necessary to serve the outlined purposes or as required by law. For instance, KYC documents and payment records are usually stored between 8 to 12 months, depending on regulatory guidelines.
Once the retention period ends, the data is either erased securely or anonymized so it cannot be linked back to you.
Data Security Measures
Protecting user data is a top priority. We adopt advanced security systems for data transfer between your device and our servers.
Our infrastructure undergoes routine testing to identify and address potential risks. Access to sensitive data is strictly limited to authorized staff, who work under strict confidentiality and access protocols. Additionally, we use fraud monitoring systems, multi-factor authentication, and data protection controls to minimize risks.
Although we use best practices to secure information, it is important to understand that no online method is fully risk-free. We encourage users to take measures such as creating strong passwords and keeping login details private.
User Rights and Choices
Depending on where you are located and applicable privacy laws (such as GDPR), you may have the following rights:
To exercise these rights, contact us via email at ecomewiseinnovationspvtltd001@gmail.com..
Cookies and Similar Technologies
Our platform uses cookies and related technologies to improve usability and personalize your experience. Cookies allow us to save preferences, keep you signed in, and analyze usage trends.
You can adjust cookie settings from your browser. Please note that turning off cookies may affect functionality and limit access to some features.
Third-Party Links and Services
The platform may include links to third-party sites, services, or plugins such as banks, analytics providers, or identity verification partners. We are not responsible for their practices or policies. We recommend reviewing their privacy statements before sharing any personal details.
Children’s Privacy
Our services are not directed at individuals below 18 years of age. We do not intentionally request or retain data from underage users. If it comes to our attention that a child’s information has been collected without parental approval, the information will be deleted immediately.
Updates to This Policy
We may modify this Privacy Policy periodically to reflect new legal, technical, or business changes. Any updates will be posted here along with a revised “Last Updated” date. Please check this page periodically to remain updated on any changes.
Consent and Acceptance
By using our website and services, you confirm that you have read and accepted the terms described in this Privacy Policy. If you disagree with any part of this policy, do not continue using our services.
Contact Us
If you have questions, feedback, or complaints regarding this Privacy Policy, please reach out to us at ecomewiseinnovationspvtltd001@gmail.com.
